Terms & Policies

Privacy Policy

Effective Date: February 14, 2019
This Privacy Policy outlines how FTOCloud LLC collects, uses, and discloses information collected from and about you. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Definitions

"Personal Data" means any information relating to an identified or identifiable natural person. This includes data such as names, e-mail addresses, physical addresses, and phone numbers.

"Non-Personal Data" means data that is logged for internal system-related purposes which cannot be tracked back to you.

"Processing" covers all activities relating to the use of personal data by an organziation.

"Data subject" means the person whose personal data is being processed.

2. Data

Information We Collect
This details information we collect about and from you.

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information ("Personal Data") may include, but is not limited to:

  • your first and last name
  • your e-mail address
  • your cell phone number

We also collect information about your browser, IP address, and Service access.

How We Process this Information
Here's what we do with the information you provide.

We've coded the information below to let you know your ability to control your data:

  • Mandatory means that this information is required to use the web application and cannot be redacted.
  • Opt Out means that the information is shared by default, but controls exist to opt out of the use of this data or feature.
  • Opt In means that the information is not required to use the application, but may be required to access certain features. It is not available by default and you must provide this information in order use this feature.

We belive in data privacy. When collect and process internal statistics (for our eyes only), but do not share or sell information for any reason. Further, any background data is collected for error and/or security purposes only. Below is a list of all of the uses of your data:

  • Mandatory Verifying your identify (like when you log in to the app)
  • Mandatory Identifying you within the app for the following uses (and to the respective user groups);
    • Showing your name in training plans and on completions for the purposes of logging training information (you, Preceptors, Administrators)
    • Providing your profile information, including name and e-mail address (you, Administrators)
    • Providing performance statistics based on logged completions (you, Administrators)
    • Organizing you as part of a group (Administrators)
  • Mandatory Pre-filling support ticket information to help with error logging and context within the application
  • Opt Out Sending you notifications on behalf of your organization about items requiring action
    • You can opt-out of this in your profile.
  • Mandatory Logging audit trail data for modified items
    • While we log this information, it is used solely for verifying the history of changes for training items. This information is available only to the organization representative designated at the time of the Client contract signing (or the signature authority on the Client contract) after demonstrating need and providing a written request on and official organization letterhead.
  • Opt In Sending text messages, making phone calls, or verifying phone numbers for the purpose of two factor authentication
  • Opt In Providing Authy (our third party Two Factor Authentication provider) with your cell phone number and e-mail address in order to offer additional account security.
Data Retention
How long and why we retain your data.

FTOCloud will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.

FTOCloud will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

3. Changes to this Privacy Policy

This Privacy Policy will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.